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Frequently Asked Questions
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Can I write a custom script or create in-house tools to interface with Media Landing?

Please contact [DCS Workflow Integration] for guidance on use of in-house tools with Media Landing.

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How do I replace a file I’ve already uploaded?

Please review the knowledge base Article Replacing an Asset.

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Are cloud-to-cloud transfers possible between my facility and Media Landing?

Currently, Media Landing does not support cloud-to-cloud transfers.

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Who creates placeholders?

Placeholders are created outside of the Media Landing portal by team members at Sony Pictures. If you discover that a placeholder is missing for an asset you’re supposed to deliver, reach out to your Sony Pictures contact to arrange to have the placeholder created.

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Does my company need an Aspera account to use Media Landing?

No. Aspera On Cloud is part of Media Landing and there is no requirement for a vendors/facility to open an Aspera account.

Please note: It may be necessary to install an Aspera extension in your browser if this is the first time your facility has used Aspera.

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What protocol/technology is used to transfer assets?

Media Landing uses Aspera On Cloud to transfer assets from your facility to Sony Pictures’ storage. Aspera on Cloud uses IBM Aspera’s FASP protocol and is capable of moving large assets at maximum speed, reliably and securely – regardless of network conditions, physical distance between sites, file size, type, or number.